For Xcoser products, we delivery them worldwide. Most Orders (Except the custom-made costumes) will need about 10-15 production days once the payment was cleared, Shipping in 1 or 2 business days once the payment were cleared and usually 5 to 7 days for delivery, NO overnight shipping. We will do our every efforts to make sure you receive the parcel in time but we are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.
For all the custom-made costumes, it takes about 10-15 working days for the costume to be finished, during Halloween time, the time maybe around 20 working days due to the heavy workload that time. Then the costumes will be sent out . The risk of loss would be passed to you if you made any mistakes of shipping address when filling out the purchase forms.
Shipping cost will be shown before you place the order. Xcoser provides free shipping on the order over $99, otherwise customers need pay extra fee at lowest $9.9, definitely the fee depends on the country and weight.
Return Policy guarantee our customers benefits. We advise that customers count and check the goods immediately upon receipt.
7-day Return Policy and 15-day Exchange Policy Most XCoser.com Products!
Standard Return & Exchange & Cancellation Policy You can initiate a return for most new and unopened items which are the defective within 7 days of delivery for a full refund. You must return items in new or unused condition with all original materials included with the shipment. We must receive your returned items at our processing facility within 15 days of delivery. We inspect all returned items and award a partial refund for opened or used products.
Return Policy If the product you received has serious quality problem, such as holes, splits. If the color of product you received is obviously different from the color of your order. **Please notice that color aberration due to the color effect by the PC monitor and weather condition is not included. In cases above, please contact our Customer Service as soon as possible. According to your request, we will arrange return or exchange for you without delay. You need to send it back to us within 7 days since you received products. Please notice that we can not accept any return without being informed.
Cancellation Policy Many orders can be cancelled at no charge up within 24 hours. As the cosplay costumes are customized, we are sorry to deny cancel order after it's under processed.
Exchange Policy If the size of product you received is not same with you order, we can provide a revise service based on your request.
If you have other problems or questions, please feel free to contact our Customer Service Department. We are all waiting to clarify for you.Your valuable suggestions will be highly appreciated.
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I didn't want to spend the $2k+ of the Anovos suit and narrowed my options down to XCOSER and Costume Base. After much research reading reviews, watching youtube videos, and browsing forums, I decided on the Xcoser offering. I am glad I did. This costume is extremely well built! The fabric is very thick and durable. While that is a good thing, it also creates a very warm... make that hot costume to wear.
I am 5'9" and 190lbs. The large fits snug, as I would want it to. I do have some restriction of movement in the shoulders, but it isn't that bad. I can do my part and lose a few pounds (10lbs) and that will make it more comfortable.
The only thing that I would change about the costume is the zipper on the outer tunic. It is just a little too visible, but I am being nit picky. Perhaps using a flat black zipper instead of the slightly metallic back zipper will help hide it. Who am I fooling, for the price.... it is a non-issue.
Buy this costume with confidence! It isn't an exact film replica like you would get from Anovos, but you are also paying less than 10% of the cost!
yeah i wanna buy the closes KYLO REN costume which 1 looks more like kylo this one or the $89 updated one
The Costume is perfect. Exactly as expected!
The size chart helped a lot and the product really looks a lot better in real than on the pictures.
The color is really dark black, the material used looks like the original one.
The belt is also very nicely designed.
I have to say, even with all the glowing reviews, this costume still exceeded my expectations.The belt was very impressive, too - nice quality. I purchased the Large size and overall it's a good fit. Because I am tall, the sleeves and pant legs were both a bit short, but with gloves/boots it is workable. The hood is roomy and fits easily over my mask, with enough material to create a natural look.I don't think you can do better than this costume! Very easily worth the price
After look the viedo , I bought this costume .It didn't make me disappoint .It has only one clothes so it is convenient to wear.Besides , it looks same with update version from outward appearances, This is why I didin't buy update version .shipping and delivery fast so I recieve it before Chirstmas .High quality and size fit me .Totally ,This is a happy purchase .I will choose form here next time if I need.
So the costume is freaking great. I got a medium, and all I can say is that it couldn't fit any better! It also looks fantastic, very high quality materials. The belt was a little loose on me but I just glued some more velcro on it so I could tighten it up around my waist.I highly recommend this, it's the way to go!
Wasnt expecting much of this kylo ren costume but after very fast shipping ,it came and blew my mind.
I got a medium and it fits perfectly to my body size and weight (elasticated waist is a god send) the materials it is made from is very high quality.
Overall it is a good costume that is a quick and cheap way to become kylo ren.
I ordered the mask and costume with custom measurements. However, I received JUST the mask, 2 Witcher Wolf keychains, and 2 Witcher Wolf Necklaces instead. PLEASE SEND ME THE CORRECT ORDER OF THE KYLO REN COSTUME WITH CUSTOM MEASUREMENTS WHICH I HAD SENT OVER 3 TIMES PREVIOUSLY AS SOON AS POSSIBLE. I NEEDED THIS BEFORE NOVEMBER 15TH. PLEASE FIX THIS NOW. ANY LAPSE IN COMMUNICATION, AND I WILL DISPUTE THIS TRANSACTION WITH PAYPAL. THANK YOU.